Refund & Cancellation Policy
Last Updated: March 31, 2026
1. Cancellation & Ticket Transfer
Because our workshops have limited seating and require advance preparation by our Makers, we have a strict policy regarding cancellations:
- No Cancellations: All ticket sales are final. We do not accept cancellations once a workshop ticket has been purchased.
- Ticket Transfers: If you cannot attend, you may transfer your ticket to another person. Please notify us at kriyanesa.yk@gmail.com with the subject "Ticket Transfer - [Your Email]" at least 24 hours before the event.
2. Rescheduling Policy
We understand that plans can change. You may request to reschedule your workshop session under the following conditions:
- Contact the Maker: Reschedule requests must be made by contacting the Maker directly through the contact details provided in your booking confirmation.
- Maker's Availability: Rescheduling is only possible if the Maker has an alternative schedule or another session available on the following days.
- Approval: All rescheduling is subject to the Maker's approval and availability. If the Maker does not have another available session, the original booking remains final.
3. Refund Policy
To maintain a fair ecosystem for our Makers, we adhere to the following refund rules:
- Non-Refundable: All workshop tickets are strictly non-refundable for any personal reasons or no-shows.
- Organizer Cancellation: If we or the Maker must cancel the workshop, you will receive a full refund or the option to move your ticket to a future date.
Need Assistance?
If you have trouble contacting a Maker or have further questions about your ticket, please reach out to our support team at kriyanesa.yk@gmail.com.